Active Moderation 24/7

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More than just 24/7 moderation. Centralize client management with expert AI agents (RAG), automate form responses, and gain a competitive edge with real-time audience and competitor analysis.

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Comments moderated

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Detection precision

Average response time

Brands who trust us

Total Peace of Mind for Your Social Media

Never leave a toxic comment or a sales opportunity unanswered for hours again.

01 / 03

Automation & Support

Instant answers based on your documents. Thanks to RAG technology, our agents respond with the precision of a human expert by consulting your knowledge base.

FAQ.pdfRAGreponse

02 / 03

Community & Moderation

Keep a healthy community on Instagram and Facebook. Filter spam and toxicity, but most importantly, engage in conversation automatically with your fans.

+23% engagement

03 / 03

Intelligence & Analytics

Finally understand who your customers are. Analyze trends, sentiment, and expectations of your community without reading thousands of comments.

68 · 22 · 10 %

Zero hallucinations.
100% precision.

Unlike standard AI, our agents use your own data sources (PDF, FAQ, Notion, website) to respond.

Safety policy

If the information is not in your documents, the AI doesn't invent it: it hands over to your teams.

· PDF· Notion· FAQ· CMS· API

Hybrid intelligence:
landing.workflow.titleLine2Prefix AI + human.

We don't let AI handle everything blindly. For sensitive cases, our system prepares the work and asks for human validation.

Master your image
Hate speech and spam are deleted instantly.
Multiply your productivity
Questions are detected and a response is proposed for validation.
Measure impact
Unified dashboard with sentiment, trends and opportunities.

console · moderation · live

REC

source · categorydetected contentactionlatency

Hate / Toxicity

@user.0xa3

“shut up”

Immediate deletion

< 1 min

Spam / Ads

@promo_bot

“Win an iPhone → bit.ly/…”

Automatic deletion

< 1 min

Support Request

@marie.l

“How do I cancel my order?”

Response draft

~ 30 min

Sales Opportunity

@thomas_b

“Pricing for 20 licenses?”

Smart alert

Immediate

queue

2 103 processed today

Tailored support chatbots.

New product

Extend your customer experience beyond social media. Our chatbots integrate directly onto your website for 360° support.

Website Integration

An elegant and customizable chat widget that installs in minutes on your showcase or e-commerce site.

Expert AI (RAG)

Trained on your documentation and FAQs, the chatbot answers your visitors' specific questions instantly.

Complete Synergy

Manage website and social media conversations from the same interface. A unified ecosystem for your brand.

Respond before the customer leaves.

Intent detection, contextual responses and smooth escalation to a human if needed.

teams + AI · unified support

Hi, do you have size L in stock?

Yes! Size L is available, delivered in 48h. Shall I reserve one for you?

Yes, and an invoice in my company's name please.

Ready to modernize
your moderation?

Join the brands who trust Biggie to secure their image and accelerate their support.

biggie.

We accompany ambitious brands in their digital strategy and moderation.